UI Way2Go Debit Card | Georgia UI debit Mastercard
The Georgia Unemployment Insurance (UI) Way2Go Debit MasterCard®, issued by Comerica Bank and operated by Go Program®, is a convenient alternative to paper checks for receiving benefits payments.
Unemployed people who are eligible for benefits can choose between receiving payments by direct deposit or debit card. Individuals who are not enrolled in direct deposit will automatically receive the UI Way2Go Debit MasterCard®; no action is required to receive the card.
How do I get my UI Debit MasterCard?
Cardholders should contact UI Debit MasterCard® Customer Service at 1.888.929.2460 or go to Go Program® to activate their debit card account once they get their UI Way2Go Debit MasterCard®. Cardholders can get account information 24 hours a day, 7 days a week by calling or using the Internet.
All debit card inquiries are handled by UI Debit MasterCard® Customer Service, including lost or stolen cards. No claim or payment information is accessible to UI Debit MasterCard® Customer Service. The Georgia Department of Labor is the place to go if you have a claim.
Customers with debit cards who require Text Telephone (TTY) assistance should dial 1.877.906.0085 to reach the Go Program TTY service line.
When you use an in-network MoneyPass ATM, the UI Way2Go Debit MasterCard® gives you unlimited free access to cash and balance information.
A direct deposit or debit card will be used for all payments. While receiving unemployment benefits, individuals can sign up for, change, or cancel direct deposits at any time online.
How UI way2Go debit card works
Your funds will be placed into your debit or MasterCard account. You are not permitted to spend more than the balance on your card account.
Pin selection
- Before using your card, select your PIN and activate your Georgia UI debit MasterCard by following the instructions in the debit card packet.
- Don’t tell anyone your PIN. Never give out your PIN to anyone. The PIN’s security is your responsibility.
How to make a purchase or receive a refund
- There are no fees for merchant transactions, and if the retailer offers it, you can request cashback with your purchases.
- When making a purchase, show your card. The cashier will either ask for your signature or your pin.
- Follow the steps on the screen if you swipe your card.
- If you need cash, enter the amount on the keypad or tell the cashier how much you need.
- Your card account will be debited for the total amount, including cashback.
Where can UI way2Go debit card be used?
The UI Debit MasterCard can use your card anywhere MasterCard is used
How to get cashback
- From a teller in a bank facility that shows the MasterCard brand mark
- Cash-back with a transaction at a merchant who accepts MasterCard
How do I go about making purchases?
• When you pay with your card, the money is automatically debited from your Card account.
- At most merchant locations, you can also request “cash back” in excess of your purchase.
What are the advantages of Georgia’s new UI Debit MasterCard?
• Automated phone or email notification when a deposit is made to your Card Account.
- Toll-free customer care hotline to ask questions and check your balance.
- Access to your Card account and transaction history through the internet.
- You’ll be able to access your money anyplace Debit MasterCard is accepted.
How can I withdraw money from an ATM or a bank?
• You get limitless free cash access to MoneyPass ATMs that are “in-network.”
• Insert your card and enter your PIN while using your card at an ATM.
- At the ATM, select the checking or savings option
- Choose “Cash Withdrawal” from the drop-down menu.
- Press “Enter” after entering the required amount of money.
- Remember to bring your card, cash, receipt(s), and/or transaction record(s).
What is the procedure for obtaining the new Georgia UI Debit MasterCard?
• You will automatically receive the Georgia UI Debit MasterCard if you do not include Direct Deposit information when filing your claim.
- To be enrolled in the Georgia UI Debit MasterCard program, you must deactivate the Direct Deposit option on the GDOL website (www.dol.state.ga.us).
- Your greeting card will be mailed to you.
- Activate your card as soon as possible by calling the customer support number and selecting a PIN as directed on the card’s documentation.
- Your new Georgia UI Debit MasterCard will receive all future payments from GDOL.
How long does the UI Way2Go debit card take to arrive?
The replacement of a basic card is free, and it will come in 7-10 business days via regular US mail. There will be a $10.00 charge for expedited card replacement. In 2 to 5 business days, your card will arrive.
How can I receive electronic deposit notifications by phone or email?
- You can choose to have automated payments with your new debit card.
- By phoning the IVR, you will be notified of your deposits by calling (1-888-929-2460) and choosing this option. Follow the instructions.
- Can select your preference for receiving notifications through phone, email, or text You will be notified each time a deposit is made to your Card Account.
Note: You may be charged a fee by your carrier for receiving phone or text messages depending on the cellular service plan you have.
Surcharge fees for UI Debit MasterCard
- Some bank ATMs charge a fee to use their machine.
- Look for the MoneyPass emblem to avoid the cost.
- Always pay attention to ATM messages.
- If you want to avoid paying the fee, you can cancel the transaction. Otherwise, you can proceed and pay the fee.
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