Wise money transfer – Wise money transfer review | Wise money transfer reviews
Table of Contents
The Wise website is easy to navigate. The homepage has a cost calculator that makes it simple to see fees and rates, as well as FAQs that are well-organized and informative. Rates are guaranteed once you finish setting up a transfer, and you can cancel transfers that haven’t been converted or paid yet. The Wise website is easy to navigate.
Wise allows you to keep money in over 50 currencies and convert them at the real exchange rate whenever you need it. Signing up is free, and there are no subscription fees.
Account information is also available for the following currencies: GBP, EUR, AUD*, NZD, USD, CAD, HUF, RON**, TRY, and SGD (with more currencies on the way). To get money from all across the world, give these details to your friends, companies, or consumers.
Is Wise a secure platform?
Yes, they adhere to a tight set of standards established by regulatory authorities in each nation in which they operate, like as the FCA in the United Kingdom. These organizations safeguard you and the market in which we operate.
Wise people always act fairly and honestly in their clients’ best interests. Their authorities keep an eye on them to ensure that what they say and do is compliant with regulatory norms, allowing them to function under wise licenses.
How does Wise protect my funds?
They put your money in dedicated bank accounts or high-quality liquid assets to keep it safe in your accounts.
At Wise, they also have a specialized in-house staff that is in charge of security. They go through training on a regular basis, and they’re always looking over our procedures. They are on the cutting edge of financial security as a result of their efforts.
How do I use Wise to send money?
- Create an account with Wise.
Tip: To set up a transfer, go to Home on the website and select Send money, or press Send on the app.
- Enter the amount you’d want to transfer.
Start with the amount you want to send or the amount you want your receiver to receive.
Tip: If it’s critical that your receiver gets a specific amount, type it into the Recipient receives the box. They’ll inform you how much you need to send automatically.
- Inform Wise of the type of transfer you’re doing.
It’s a Personal transfer if you’re paying in from a personal bank account.
- Fill in the blanks with your information.
They’ll inquire about your personal information, such as your address. They require this information in order to comply with financial requirements, but they will never release it.
- Let Wise know to whom you’re sending money.
If you have their bank account information, you can enter it and they will pay money to that account.
Simply enter their email address if you don’t have their bank account information.
I. They’ll find the account they want to receive money into if they’re using Wise.
II. They’ll send them an email asking for their bank account information if they’re not on Wise.
- Double-check the specifics of your transfer.
Make sure everything is in order. If you’d like, you can include a reference for your receiver.
- Decide on the type of transfer you want to make and how you want to pay for it.
They’ll tell you how much each choice costs and how long it’ll take for the money to arrive.
- That’s all there is to it!
They’ll confirm the transfer via email or in the app once they’ve received your funds. They’ll also notify you and your beneficiary when the money has arrived.
What is the best way to verify the status of my transfer?
Wise tries to provide as much information as possible in their money tracker for each transfer you make. It’s so you can keep track of your money at all times. To use the money tracker, go to:
- Go to your Wise account and sign in.
- On the transfer, you want to track, click View transfer details.
Today, Wise completes more than 80% of transfers within two hours of the projected time shown on the money tracker. However, it may take a bit longer in some cases. Here are some of the most prevalent causes of transfer delays, as well as what you can do about it.
Wise may need to confirm your identity.
They may need to perform additional verification depending on the amount you send and the currency you send to. If Wise does, they’ll send you an email with the information they require. So, whenever you set up a transfer, keep a watch on your emails.
It’s possible that the transfer is being processed by the recipient’s bank.
When the money tracker shows “Your transfer is complete,” it implies Wise has sent your funds. However, it may take several working days for it to reach the recipient’s bank and be processed. It also takes longer depending on the currency you’re sending to.
The recipient’s information is incorrect.
Occasionally, transfers are delayed due to an error in the recipient’s information. Some banks can still process the transfer in this case, but it will take a little longer for them to connect it to the correct account. They may also send the money back to us, in which case we will ask you to send it again.
What am I supposed to do now?
If your money has been paid out by Wise but has not yet arrived in your recipient’s account, you can expedite the process by sending a transfer receipt to the recipient’s bank.
- To see your activity list, go to Home.
- On the applicable transfer, click View transfer information.
- Select Get PDF Receipt from the drop-down menu.
- Email the PDF to the bank account of your receiver.
How can I keep track of my transfer?
Wise will keep you informed about the status of your transfer at all times. They’ll send you an email after we’ve received and processed your payment. However, you can get additional information in your account. Here’s how to do it.
- Go to your account and log in.
- To see your activity list, go to Home.
- Choose the transfer you want to monitor.
When they receive your funds and deliver them to your recipient’s bank, they’ll notify you here. Wise will also notify you of any delays and provide you with a current estimate of when the funds will arrive.
What currencies am I able to send and receive?
You can transfer money between these currencies.
- AED — Emirati Dirham Within the UAE.
- AUD — Australian dollar Within Australia.
- BGN — Bulgarian lev Within Bulgaria.
- BRL — Brazilian real Within Brazil – Wise can only send payments to or from private individuals within Brazil. Currently, They are unable to send business payments to or from BRL.
- CAD — Canadian dollar Within Canada.
- CHF — Swiss franc Within Switzerland and Liechtenstein.
- CZK — Czech koruna Within the Czech Republic.
- DKK — Danish krone Within Denmark.
- EUR — Euro Wise can send out euros to SEPA-compliant bank accounts within SEPA, and to bank accounts denominated in
- EUR with an IBAN outside of SEPA. They can also receive euros through SWIFT from outside the SEPA zone.
- GBP — British pounds Wise can also send out GBP to bank accounts denominated in GBP with an IBAN.
- HKD — Hong Kong dollar Within Hong Kong.
- HRK — Croatian kuna Within Croatia.
- HUF — Hungarian forint Within Hungary.
- IDR — Indonesian rupiah Within Indonesia.
- INR — Indian rupee Wise sends out INR via RTGS, NEFT, TPT (as appropriate) to INR-denominated accounts in India. They can only receive INR from Indian residents.
- JPY — Japanese yen Within Japan.
- MYR — Malaysian ringgit Within Malaysia.
- NOK — Norwegian krone Within Norway.
- NZD — New Zealand dollar Within New Zealand.
- PLN — Polish złoty Within Poland.
- RON — Romanian leu Within Romania.
- TRY — Turkish lira Wise can receive TRY locally from within Turkey and internationally through SWIFT. They can only send TRY to bank accounts located in Turkey, denominated in TRY.
- SEK — Swedish krona Within Sweden.
- SGD — Singapore dollar Within Singapore.
- USD — US dollar Wise can receive USD via ACH bank debit, domestic wire, and international SWIFT payment.
You can only send money to these currencies (via local transfer)
- ARS — Argentine peso Within Argentina.
- BDT — Bangladeshi taka Within Bangladesh.
- BWP — Botswana pula Within Botswana.
- CLP — Chilean peso Within Chile.
- CNY — Chinese yuan Within China, from a limited list of countries.
- COP — Colombian peso Within Colombia. Wise can only send COP to Bancolombia recipients within Colombia. Currently, they are unable to send business payments to COP.
- CRC — Costa Rica Colón Within Costa Rica.
- EGP — Egyptian pound Within Egypt.
- FJD — Fijian dollar Within Fiji
- GEL — Georgian lari Within Georgia.
- GHS — Ghana Cedi Within Ghana.
- ILS — Israeli shekels Within Israel.
- KES — Kenyan shillings Within Kenya.
- KRW — South Korean won Within South Korea.
- LKR — Sri Lankan rupee Within Sri Lanka.
- MAD — Moroccan dirham Within Morocco.
- MXN — Mexican peso Within Mexico.
- NPR — Nepalese Rupee Within Nepal.
- PHP — Philippine peso Within the Philippines.
- PKR — Pakistani rupee Wise can send payments to private recipients within Pakistan. Currently, they are unable to send business payments to PKR.
- RUB — Russian ruble Within Russia (except Sevastopol and Crimea due to EU sanctions).
- THB — Thai baht Within Thailand.
- UAH — Ukrainian hryvnia Within Ukraine.
- UGX — Ugandan shilling Within Uganda.
- UYU — Uruguayan pesos Within Uruguay.
- VND — Vietnamese dong Within Vietnam. Wise can send payments to private recipients within Vietnam. Currently, they are unable to send business payments to VND.
- ZAR — South African Rand Within South Africa. Wise sends out ZAR via SWIFT international payment (in South Africa only) and local transfers.
- ZMW — Zambian kwacha Within Zambia.
Wise is able to send money to a number of different locations. Wise has a global network of bank accounts in a variety of countries, them to provides service to members in any of the currencies listed above.
How do I get a copy of my transfer receipt?
You can download a receipt after your transfer is complete. Although the transfer may appear in your recipient’s Wise account, only you have access to the receipt. If you are the transfer’s recipient and require a receipt, they will recommend contacting the sender, who will forward it to you.
The receipt confirms your transfer and contains information such as the transfer number and banking partner reference. You’ll also get a unique tracking number if you transmit certain currencies.
On the internet, you can download a transfer receipt.
- Return to your home
- Locate and click on the transfer, then select the three dots on the right side.
- Select View transfer details from the drop-down menu.
- Choose Get PDF Receipt from the drop-down menu.
- That’s it; the receipt will appear as a PDF in a new tab. You can keep it and share it on your computer.
Using the app to download a transfer receipt
- Return to your home
- Choose a transfer.
- Select Details.
- Choose to Get a PDF receipt (on iOS) or Download a transfer receipt (on Android) (on the Android app)
- That’s it; the receipt will open as a PDF in a new tab. You can either store it or send it to your recipient right immediately.
What is the cost of sending money from a balance?
It’s free to transmit money from one account to another (in the same currency) using account information.
Please note that you will be charged a higher cost if you send USD, EUR, or GBP to a nation other than the United States.
Is there a limit on the amount of data I can send?
Yes, Wise has a limit on the amount of data you can transfer. They are determined by the currencies you send and receive, as well as how you pay. The restrictions for each currency can be found in the Currencies articles. They’ll also warn you if you try to send too much information at once.
You have the option of sending more than their limits allow. All you have to do now is set up a few transfers that are inside the boundaries.
What are the costs of spending fees?
You can accomplish a lot with your Wise card for free. They also impose fees for spending in currencies you don’t have on your account and withdrawing cash after a certain quantity has been reached.
Obtaining your identification card
To acquire the card, they may require you to pay a modest fee or contribute money to your balances.
Spending with your credit card
- is free if you have the cash in your account.
- If you don’t have the currency in your account, you’ll have to pay a conversion fee, which ranges from 0.24 percent to 3.69 percent. Take a look at our prices.
- If you’re making a purchase online, the seller may try to levy a conversion fee. Even if you have the other currency in your account, this could happen. To avoid this, request that the seller charge you in the currency of your choice.
Using an ATM to withdraw money
You are entitled to two free withdrawals per month, up to a total of 200 GBP (or the equivalent in your local currency).
Using the Wise card for the first time
The Wise card allows you to spend money anywhere in the globe with no transaction fees and low conversion fees. It is now available to Wise account holders in Australia, the European Economic Area, Japan, New Zealand, Singapore, Malaysia, Switzerland, the United Kingdom, the United States of America, and Canada.
Here are some pointers to get you started.
- Enter your card information into the app or on the website.
You can access your card number, expiration date, and CVV on the app or website at any time for cards issued in these countries:
- the United Kingdom
- the European Economic Area (EEA)
- New Zealand is a country in the Pacific Ocean.
When you activate a card issued in the United States, you can set your own PIN.
- Activate your card right away.
Cardholders from countries other than the United States
All you have to do now is pay with your PIN. If your Chip and PIN payment is denied, please use the card to withdraw cash or check your balance at an ATM.
Tip: If you’re trying to activate your card in Japan, keep in mind that you might only be able to use it at AEON, E-net, View card, or Daily Yamazaki ATMs.
To activate your card: go to your Wise account in the app or website, and enter the 6-digit code that’s on the card.
Once activated, you can use your card any time, as long as you have money in your account.
- Make a deposit into your Wise account.
You’ll need money in your Wise account to pay with your card.
Open the Wise app and select the currency you’d like to add money to, as well as the amount you’d like to add. Then select from a variety of payment options, such as bank transfer or credit card.
- Switch to Wise for the conversion.
They’ll deduct the amount for free if you spend money in a currency you already have in your account.
If you don’t have the currency in your account, they’ll change it for you automatically. They’ll take it from whatever balance has the lowest conversion cost available. As a result, there’s no need to be concerned about currency conversion before traveling.
- Always use the money of the country you’re visiting.
When you withdraw cash or buy something in a foreign country, ATMs, shops, and online companies might be sly and try to charge you more. They do this by proposing to bill you in your home currency and then add a markup on the exchange rate.
- Take advantage of free ATM withdrawals
Depending on where your card was issued, you are entitled to two free withdrawals per month up to the following sums. In the app or on the website, you can keep track of your limits.
- 200 GBP/EUR for cards issued in Europe or the United Kingdom.
- 350 AUD/NZD/SGD for cards issued in Australia, New Zealand, and Singapore
- 30,000 JPY for cards issued in Japan
- 100 USD for cards issued in the United States.
- Malaysian cards cost 1,000 MYR each.
Cards issued in Canada are worth 350 Canadian dollars. (Please note that you will not be able to withdraw money from ATMs within Canadian borders using a Canadian card owing to local rules.)
Brazil issued 1,400 BRL cards.
If the ATM asks for a 6-digit PIN, enter your 4-digit PIN as usual.
What is the procedure for obtaining a Wise card?
Is it possible for me to obtain the card?
- The Wise card is presently accessible in the United Kingdom, the United States, Switzerland, Australia, New Zealand, Singapore, Malaysia, Japan, Canada, Brazil, and the majority of the European Economic Area.
The debit card will be linked to your account and all of the currencies on it. You should be able to use the card as long as you have sufficient funds in any currency in your account.
- Place an order for your Wise card. To order your card, go to the website’s Debit card tab or the app’s Account tab and look for the option to order the card.
Personal information such as your name and address will be checked by Wise. They may ask you to pay a little fee for the card or add money to your balances. They’ll have to validate your account as well. They’ll send you the replacement card once everything looks good.
You can check your card details before your card is shipped if you ordered it in the EEA, the UK, Australia, Singapore, Malaysia, Japan, Brazil, or Canada. Your card information is ready to use for online and mobile wallet purchases.
- Put your Wise card to use. You must activate your card after receiving it.
If you have a US Mastercard, enter the 6-digit code to activate it. On the face of your card, behind your name, you’ll discover it. You can do so right here.
You can activate your Visa or Japanese MasterCard by completing your first transaction using your PIN at a physical store or ATM.
- You’re finished! You’ll be able to spend your money pretty much anyplace in the world now.
What do I need to do in order to obtain my Wise card in the United States?
You’ll need to complete a few more steps after ordering your US Wise card online or through the app before we can deliver it to you. This is to protect both you and your account.
- They need to double-check your social security number and identification.
Wise is a regulated financial organization, just like your bank. They must verify the identity of any of our clients who want to order a debit card in the United States in order to comply with local rules (the USA Patriot Act) and our banking partner agreements.
- They’ll need your social security number (SSN) and an ID document when you order your card. These are only used for identification verification. They will not perform a credit check on you or sell your information to anybody else.
What if I don’t have a Social Security number?
If you’re not a US citizen but wish to order a US card, they’ll require an ID document produced outside of the US as well as a proof of address that’s less than a year old to validate your identity. What if I don’t have my paperwork with me at the moment?
You can skip the verification phase and return later if you don’t have your documents with you while ordering your card. Just keep in mind that before they can ship your card to you, you’ll need to provide us with these documents and pay for them.
What if my Wise account has been verified before?
Before they can issue your card, they may need to reaffirm that your personal details are correct and up to date, even though your account was verified with Wise.
They’ll ask for identification and evidence of address to ensure that your ID is current at the time you order your card and that you’ve lived in the United States for the previous year. You’ll be asked to upload one of these when you order your card if they need to validate your account.
You must pay with your credit card.
The card costs $9 USD to obtain. You can pay in another currency, but you’ll have to pay a modest conversion fee.
You’ll receive an email when your card arrives.
Wise will send you an email once you’ve uploaded your documents and paid for the card. Until your payment clears and we authenticate you, your order will be marked as Pending. They’ll send your card once they’ve finished both tasks. You’ll get it in 5–9 business days after it’s been dispatched.
Your card must be activated.
You’ll need to activate your card after you’ve received it before you can use it. The card can only be activated in the United States, so if you’re planning to travel with it, make sure you activate it first. To activate your card, follow these steps:
- Go to your Wise account and log in.
- Go to Debit card if you’re on the website. If you’re using the app, go to Account and then to the top of the screen to the card symbol.
- Enter the 6-digit code found beneath your name on the card.
- You’ll be able to make payments now that your card has been activated.
Getting a new card
If you require a new card, you may have to pay a modest cost. It assists them in defraying the costs of producing and delivering it to you.
How can I get my Wise card to work?
Cardholders from countries other than the United States
Your Wise Card does not require any additional activation. To enable contactless payments, simply pay with your PIN. If your Chip and PIN payment is denied, please use your card at an ATM to do one of the following:
- Withdrawal of funds
- Inquiry into balance
If you’re trying to activate your card in Japan, keep in mind that you may be limited to using it at one of the following ATMs:
- Yamazaki, every day
Cardholders in the United States
If your card was issued in the United States, you can only use it there. If you’re going on a trip, please make sure to activate it first. Here’s how to do it:
- Go to your Wise account and log in.
- Go to Cards if you’re already on the site. Go to Account if you’re in the app.
- Choose to Activate your credit card.
- Enter the 6-digit code found beneath your name on the card.
- Select your PIN.
How long will it take for additional checks on my transfer to be completed?
While they strive to execute all transactions as quickly as possible, they must occasionally conduct checks to ensure the safety of your funds.
These inspections normally take 2–10 working days, but they can take longer on rare occasions. To account for this, they’ll normally revise the delivery estimate, so check it to see when your transfer will arrive.
What are the locations where I can use my Wise card?
In general, you can use your Wise card to pay in most places that accept debit cards. If you plan on using your card outside of the United States, check the list below for countries where you won’t be able to use it.
These countries will not accept your card:
Afghanistan, Burundi, CAR, Chad, Congo and DRC, Cuba, Eritrea, Iran, Iraq, Libya, North Korea, Somalia, Sudan and South Sudan, Syria, Venezuela, and Yemen
If your card was issued in the United States, it will not work in the following countries:
Belarus, Bolivia, Cambodia, Côte d’Ivoire, Ethiopia, Kenya, Lebanon, Myanmar (Burma), Nepal, Niger, Nigeria, Pakistan, Paraguay, Sao Tome and Principe, Sri Lanka, Tajikistan, Tanzania, Turkmenistan, Uganda, Vietnam, and Zambia are among the countries represented.
Payments using the internet
You can also make online purchases with your Wise card. You’ll be asked to approve some online payments using your Wise app or a code issued to you through SMS or phone call. This is referred to as a 3D Secure (3DS) online payment, and some websites need it. Your payment will be processed normally once you authorize it.
They currently do not accept 3DS payments from US-issued cards.
Some websites only accept cards that have been issued locally. If your online payment is refused, this could be the reason.
Withdrawals of cash
With the exception of the nations listed above for US and non-US cards, you can withdraw cash from most ATMs. If you don’t know where an ATM is located, use the Mastercard or Visa ATM locator to locate one.
If you obtained your debit card in Singapore, you can use it to make international payments and withdraw money from ATMs all over the world. However, you will not be able to make ATM withdrawals in the nation where your card was issued.
If you received your debit card in Japan, you can use it to make international payments and withdraw money from ATMs all over the world. You might also be able to use your card at one of the following ATMs in Japan:
- Family Mart is a store that caters to the Viewcard
- Yamazaki, every day
Which countries am I able to send to?
The countries to which you can send money with Wise are listed below. Choose the one that interests you to learn more about it, such as what types of transfers you may send and whether or not you can send business transactions.
|Singapore||South Africa||South Korea||Sri Lanka|
|Sweden||Switzerland and Liechtenstein||Thailand|
|Turkey||Uganda||Ukraine||United Arab Emirates|
|United Kingdom||United States of America||Uruguay||Vietnam|
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